BSHH - Booking online & rental online

Help Center

Welcome to the Brown Stone Holiday Homes Help Center! We`re here to make your experience seamless and enjoyable. Below, you`ll find answers to common questions, tips for booking, and details about our services.

General Questions

Help Center

General Questions

Booking & Reservations

For Hosts

Troubleshooting

Additional Resources

Policies: Learn more about our Terms of Service, Privacy Policy and FAQ.

Site Links

Explore

Get in Touch

Help Center

General Questions

How can I contact customer support?

What payment methods are accepted?

Booking & Reservations

How do I search for a holiday home?

Can I cancel or modify my booking?

How do I know a property is safe?

For Hosts

How do I list my property?

Are there fees for listing a property?

Troubleshooting

I forgot my password. What should I do?

Why am I unable to complete my booking?

What if there’s an issue with the property upon arrival?

Additional Resources

Policies: Learn more about our Terms of Service, Privacy Policy and FAQ.

Site Links

Explore

Get in Touch