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Privacy Policy

Brownstone Homes values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, make a booking, or interact with us in other ways.

Effective Date: 01/01/2024

Last updated: 27/12/2024

Information We Collect

We may collect personal information, such as your name, email address, phone number, billing details, and booking preferences or history. Additionally, we may gather non-personal information like your browser type, device type, IP address, and the pages you view on our website. Information you provide directly, such as inquiries submitted through contact forms or reviews, is also collected to enhance our services.

How We Use Your Information

Your information is used to facilitate bookings, communicate with you about inquiries or reservations, personalize your experience, process payments securely, and comply with legal obligations. We may also use your data to send promotional offers, but only with your consent. Non-personal information helps us analyze website performance and improve user experience.

Sharing Your Information

We do not sell or rent your personal information. However, we may share it with third-party service providers who assist with payment processing, marketing, or hosting services. In some cases, relevant details may be shared with property owners to manage your bookings. Additionally, we may disclose information if required by law or to protect our legal rights.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand your preferences and improve functionality. You can manage your cookie settings through your browser, though disabling cookies may impact the website’s performance.

Your Rights

You have rights regarding your personal data, including accessing or correcting the information we hold about you, requesting data deletion (subject to legal requirements), and opting out of marketing communications. To exercise these rights, please contact us at info@bsholidayhomes.com.

Security

We take reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. While we strive to ensure data security, no transmission over the internet is entirely secure. Please take appropriate precautions when sharing personal information online.

Third-Party Links

Our website may contain links to third-party websites, which are governed by their own privacy policies. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their policies before interacting with them.

Updates to This Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised effective date. We encourage you to review this policy regularly to stay informed.

If you have any questions or concerns about this Privacy Policy, please contact us atinfo@bsholidayhomes.com. You may also reach us by phone at +971 58 524 4501.